Last updated: October 17, 2026.
Requesting Assistance
If you receive a damaged, defective or incorrect item, please contact us at info@dfmedia.online with your order number, an explanation and photos where appropriate. We will review your request and explain the available remedy in line with applicable law.
Refund Method
Approved refunds will normally be directed to the original payment method, where supported by the payment provider. The processing time depends on the provider and will be communicated as part of your request.
Consumer Rights
This policy does not limit non-waivable rights under applicable consumer protection law.
Contact
D&F MEDIA LLC · info@dfmedia.online · +1 718-482-1613.